Exploring the Reputation of Royal Air Maroc: Are They as Bad as People Say?

In the video “Exploring the Reputation of Royal Air Maroc: Are They as Bad as People Say?” by Noel Philips, he embarks on a journey to experience Royal Air Maroc’s services firsthand. The video documents his travel experience from Newark Airport to Casablanca and then to Tunis, showcasing his encounters with the airline’s facilities, inflight entertainment, meals, and flight attendants. While there were some disappointments along the way, the video ends with Noel expressing his excitement for future flights in North Africa.

Noel begins his adventure by taking the Blade helicopter service to travel between Newark and JFK airports, highlighting the convenience and affordability of this mode of transportation. He then proceeds to check in at JFK airport for his flight with Royal Air Maroc, sharing his frustration with the lack of a pre-check line during the security process. Throughout the video, he visits various airport lounges, boards the Royal Air Maroc flight on a Boeing 787-9 Dreamliner, reviews the inflight entertainment system and amenities, and expresses his thoughts on the meal service and service from the flight attendants. Despite encountering some less-than-ideal experiences, Noel remains optimistic and looks forward to future flights in North Africa.

Overview of Royal Air Maroc Reputation

Royal Air Maroc, often referred to as RAM, is the flag carrier airline of Morocco. Like any airline, RAM has received its fair share of complaints and criticisms, but is it really as bad as people say? In a video by Noel Philips, he explores the reputation of Royal Air Maroc and puts it to the test by taking a flight with them personally. Noel has a pilot vlog channel and is known for his travel experiences. He encourages viewers to join him on WhatsApp for weekly live chats and more, and he is supported by Patreon for his content creation. In this article, we will take an in-depth look at Noel Phillips’ personal experience with Royal Air Maroc and evaluate the common complaints and criticisms associated with the airline.

Noel Phillips’ Personal Experience

Noel Phillips embarked on a journey with Royal Air Maroc to determine if their reputation holds up. He starts his adventure at Newark Airport in New Jersey with only two hours to catch his connecting flight at JFK Airport. To travel between the two airports quickly, Noel makes use of the Blade helicopter service. This innovative transportation option provides stunning views and is a convenient mode of travel, especially for solo travelers. Noel highlights the affordability of this service, making it a viable alternative to Uber.

Once at JFK Airport, Noel proceeds to check-in for his Royal Air Maroc flight to Casablanca. He describes JFK Airport as not his favorite airport terminal due to the lack of efficiency and convenience. Despite this, he smoothly completes the check-in process and heads towards security. However, he encounters a nightmare at security with no pre-check line available and a massive crowd. Noel expresses his frustration with the situation, emphasizing that the absence of a pre-check line significantly slowed down the process. Fortunately, he is able to find solace in the Air France SkyTeam Lounge before discovering the Turkish Airlines Lounge, which offers a pleasant environment and a variety of food options.

Flight Experience from Newark to Casablanca

Noel finally boards the Royal Air Maroc flight on a Boeing 787-9 Dreamliner, the larger of the two Dreamliner models. He marvels at the spacious and airy cabin, adorned with beautiful artwork. The seating configuration in business class follows a 1-2-1 layout, providing each passenger with privacy and ample legroom. Noel praises the comfort of the seats and the presence of various storage compartments. He notes that the inflight entertainment system offers a wide selection of movies and TV shows, providing entertainment throughout the flight.

As the flight progresses, Noel reviews the menu and amenity kit provided by Royal Air Maroc. The menu offers a range of delectable dishes, including stuffed chicken breasts, biryani, prawns, and beef cheeks. For breakfast, passengers can choose between an omelette or a bagel with salmon. Noel expresses his excitement about the food options and eagerly awaits the meal service. However, he is slightly disappointed with the meal service and the quality of service from the flight attendants. Despite this, he acknowledges that the flight itself is smooth and comfortable.

Flight from Casablanca to Tunis

Upon arrival in Casablanca, Noel spends some time in the Royal Air Maroc lounge before boarding his second flight to Tunis. This flight is on a Boeing 737-800, a shorter and narrower aircraft compared to the Dreamliner. The duration of the flight is a few hours, and Noel shares his overall experience. Unfortunately, he finds the service and food quality on this flight to be disappointing, which contrasts with his previous flight experience. He doesn’t go into great detail about the specific issues he encountered but emphasizes the contrast in quality between the two flights.

Arrival and Aftermath

Upon landing in Tunis, Noel faces a delay in transportation to his hotel. However, he highlights the resolution of the issue by the hotel staff, who eventually take care of his transportation. While the delay is an inconvenience, it is reassuring to know that the hotel staff was responsive and attentive.


Overall, Noel Phillips’ experience with Royal Air Maroc reveals a mixed bag of positives and negatives. The airline impresses with its spacious and comfortable Dreamliner cabin, as well as its extensive inflight entertainment options. However, there are shortcomings in the meal service and the quality of service from the flight attendants. Despite the drawbacks, Noel remains excited about future flights in North Africa, demonstrating his willingness to explore more of what the region has to offer. It is clear that Royal Air Maroc has its strengths and weaknesses, and each passenger’s experience may vary.